Simplify your phone system

IT Pro Partner offers voice over IP (VoIP) phone system solutions for residential or business customers.  Our goal is to provide a seamless user experience while providing reliable and comprehensive phone service at affordable rates.

Face it, the big phone voice providers overcomplicate phones.  We keep it simple.  Most features are included in our standard plan.  

How does it work?  First, you need to have internet.  VoIP is internet based.  

Portability and accessibility is one of the most important benefits of VoIP these day over traditional telephone networks.  Never lose the ability to communicate with your clients.  Make and receive calls from anywhere using our simple mobile apps, remote call routing, and simple call forwarding tools. Make and receive calls from your desk phone, cellphone, or even your computer. Take your business with you at the touch of a button, and make sure you never miss a call. Traveling?  Our mobile app helps you stay in touch with clients like you never left the office. Work from home or abroad without your clients knowing the difference!

Simple Plan Options

Standard Bundle

$ 29
99
Per user/month
  • Unlimited Calling to US and Canada
  • Voicemail
  • Call Recording
  • Plus 70 more features
Popular

Premium Bundle

$ 39
99
Per user/month
  • Everything in Standard plan
  • Voicemail Transcription
  • Digital Faxing
  • SMS Messaging

TELL ME MORE

First, you need to have internet.  Then you need a phone that’s IP capable.  For residential customers, we highly suggest converting to a VOIP capable cordless phone system.  For business customers, we offer varying levels of IP phones.

Most customers will fall into our Standard plan.

Absolutely! We have a thorough porting process that ensures we port each of your numbers.  The process takes 2-3 weeks.

You will need to have a phone that is IP capable.  If you’re a residential customer, it is highly unlikely that your current phone is compatible.  You will need a new phone.  IT Pro Partner will help you select the perfect phone for your need.  Phones are available for both wired and wireless networks and with pricing starting at $99.95.

We recommend 100Kbps per user. For example, if you have 10 users you should have 1Mbps dedicated to voice service.

Our system monitors the status of the phones with every phone call. If your internet goes down we can automatically re-route calls to another site, an answering service or even your cell phone. Customers will never know the difference.

We can install your new phones as quickly 3-5 days. In most cases the porting process takes 2-3 weeks from submission of all the documents. Incomplete information and pending orders can delay the process.

ABSOLUTELY!  We do offer bundle discounts for multiple lines or numbers.

Full Feature List

Agent Login / Logout
Auto Attendant
Call Park
Call Pickup (User or Department)
Call ACD Queue
Caller ID
Caller ID Name (CNAM)
Caller ID Prefix
Call Transfer
Call Waiting
Dial by Name Directory
Directory Assistance
Linear Cascade Distribution
Line Position Announcements
Never Busy / Unlimited Inbound Calls
Queue Call Back
Ring Delay
Ring Group / Hunt Group
Seven Digit Dialing
Simultaneous Ring
Unlimited Calling to US or Canada
US or Canadian Numbers
Voicemail
Account Codes
Agent Presence
Anonymous Call Rejection
Attendant Console / Presence Panel
Busy Lamp Field
Call Screening
Call Recording (Always & On Demand)
Departments
Join Call / Barge In
Monitor / Listen In
Music On Hold (Custom per user, call queue or company)
Remote Phone Reboot
Time Frames (Date, Time, Day of Week) – Company & Personal
Visual Button Builder (SNAPbuilder)
Visual Directory Designer
Voicemail Copying
Voicemail Operator Breakout
Voicemail Sorting
Whisper / Coaching
Admin Portal
API Access
Call Logging
Caller ID Blocking
Contact Directory – Personal & Shared
Dial Permissions (Local, Extension Only, 911 Only, International)
Disaster Recovery Call Forwarding
E-911 / Emergency Assistance
Fraud Monitoring and Alerting
User Portal
User Recycling / Reset
Browser-based Call Control
Call Forwarding
Chat
Find Me / Follow Me
Hot Desking
Missed Call Emails
Mobile Application (Softphone)
Multiple Phones Per User
Multiple Time Zones Supported
Virtual Extensions
Voicemail Box Full Emails
Voicemail to Email
Web Phone (WebRTC)
Call Quality Monitoring
Call Quality Reporting
Detailed Call Reports
Do Not Disturb (DND)
HIPAA Compliance
Lifetime Software Upgrades
Intercom
Multisite Support
Paging
Phone Number Porting
QOS scores for each leg
SIP Trunking
Unlimited Support
Who is your current phone provider?
How many phone numbers do you currently have? Please include fax numbers or lines dedicated for CC terminals.
How many employees will need their own extension?
How many physical locations need service?
Shared phones do not have a dedicated employee and are commonly found in conference rooms, kitchens, warehouses, etc.