Simplify your phone system

IT Pro Partner offers voice over IP (VoIP) phone system solutions for residential or business customers.  Our goal is to provide a seamless user experience while providing reliable and comprehensive phone service at affordable rates.

Face it, the big phone voice providers overcomplicate phones.  We keep it simple.  Most features are included in our standard plan.  

How does it work?  First, you need to have internet.  VoIP is internet based.  

Portability and accessibility is one of the most important benefits of VoIP these day over traditional telephone networks.  Never lose the ability to communicate with your clients.  Make and receive calls from anywhere using our simple mobile apps, remote call routing, and simple call forwarding tools. Make and receive calls from your desk phone, cellphone, or even your computer. Take your business with you at the touch of a button, and make sure you never miss a call. Traveling?  Our mobile app helps you stay in touch with clients like you never left the office. Work from home or abroad without your clients knowing the difference!

Simple Plan Options

Standard Bundle

$ 34
95
Per user/month
  • Unlimited Calling to US and Canada
  • Voicemail
  • Call Recording
  • Plus 70 more features
Popular

Premium Bundle

$ 44
95
Per user/month
  • Everything in Standard plan
  • Voicemail Transcription
  • Digital Faxing
  • SMS Messaging

TELL ME MORE

First, you need to have internet.  Then you need a phone that’s IP capable.  For residential customers, we highly suggest converting to a VOIP capable cordless phone system.  For business customers, we offer varying levels of IP phones.

Most customers will fall into our Standard plan.

Absolutely! We have a thorough porting process that ensures we port each of your numbers.  The process takes 2-3 weeks.

You will need to have a phone that is IP capable.  If you’re a residential customer, it is highly unlikely that your current phone is compatible.  You will need a new phone.  IT Pro Partner will help you select the perfect phone for your need.  Phones are available for both wired and wireless networks and with pricing starting at $99.95.

We recommend 100Kbps per user. For example, if you have 10 users you should have 1Mbps dedicated to voice service.

Our system monitors the status of the phones with every phone call. If your internet goes down we can automatically re-route calls to another site, an answering service or even your cell phone. Customers will never know the difference.

We can install your new phones as quickly 3-5 days. In most cases the porting process takes 2-3 weeks from submission of all the documents. Incomplete information and pending orders can delay the process.

ABSOLUTELY!  We do offer bundle discounts for multiple lines or numbers.

Full Feature List

•Agent Login / Logout
•Auto Attendant
•Call Park
•Call Pickup (User or Department)
•Call ACD Queue
•Caller ID
•Caller ID Name (CNAM)
•Caller ID Prefix
•Call Transfer
•Call Waiting
•Dial by Name Directory
•Directory Assistance
•Linear Cascade Distribution
•Line Position Announcements
•Never Busy / Unlimited Inbound Calls
•Queue Call Back
•Ring Delay
•Ring Group / Hunt Group
•Seven Digit Dialing
•Simultaneous Ring
•Unlimited Calling to US or Canada
•US or Canadian Numbers
•Voicemail
•Account Codes
•Agent Presence
•Anonymous Call Rejection
•Attendant Console / Presence Panel
•Busy Lamp Field
•Call Screening
•Call Recording (Always & On Demand)
•Departments
•Join Call / Barge In
•Monitor / Listen In
•Music On Hold (Custom per user, call queue or company)
•Remote Phone Reboot
•Time Frames (Date, Time, Day of Week) – Company & Personal
•Visual Button Builder (SNAPbuilder)
•Visual Directory Designer
•Voicemail Copying
•Voicemail Operator Breakout
•Voicemail Sorting
•Whisper / Coaching
•Admin Portal
•API Access
•Call Logging
•Caller ID Blocking
•Contact Directory – Personal & Shared
•Dial Permissions (Local, Extension Only, 911 Only, International)
•Disaster Recovery Call Forwarding
•E-911 / Emergency Assistance
•Fraud Monitoring and Alerting
•User Portal
•User Recycling / Reset
•Browser-based Call Control
•Call Forwarding
•Chat
•Find Me / Follow Me
•Hot Desking
•Missed Call Emails
•Mobile Application (Softphone)
•Multiple Phones Per User
•Multiple Time Zones Supported
•Virtual Extensions
•Voicemail Box Full Emails
•Voicemail to Email
•Web Phone (WebRTC)
•Call Quality Monitoring
•Call Quality Reporting
•Detailed Call Reports
•Do Not Disturb (DND)
•HIPAA Compliance
•Lifetime Software Upgrades
•Intercom
•Multisite Support
•Paging
•Phone Number Porting
•QOS scores for each leg
•SIP Trunking
•Unlimited Support
Who is your current phone provider?
How many phone numbers do you currently have? Please include fax numbers or lines dedicated for CC terminals.
How many employees will need their own extension?
How many physical locations need service?
Shared phones do not have a dedicated employee and are commonly found in conference rooms, kitchens, warehouses, etc.